Privacy Policy
Privacy Policy
Effective Date: January 1, 2026
Last Updated: May 12, 2026
This Privacy Policy explains how Yazz Collective and Yazz Otelcilik Turizm İşletmeleri Ticaret A.Ş. (“Yazz Collective”, “Company”, “we”, “us”, or “our”) collect, use, process, store, disclose, and protect personal data when you visit our website, contact us, make a reservation inquiry, stay at our property, or otherwise interact with our services.
This Privacy Policy has been prepared in accordance with:
• the Turkish Personal Data Protection Law No. 6698 (“KVKK”),
• the European Union General Data Protection Regulation (“GDPR”),
• the UK GDPR where applicable,
• and other applicable privacy and data protection legislation.
By using our services, website, or communicating with us, you acknowledge this Privacy Policy.
1. Data Controller Information
The data controller responsible for processing personal data under this Privacy Policy is:
Yazz Otelcilik Turizm İşletmeleri Ticaret A.Ş.
MERSIS No: 0946047680200001
Address: Kayaköy Mah. Belen Caddesi, Turunç Pınarı No:139/B, Fethiye, Muğla, Türkiye
Phone: +90 530 277 9299
Email: info@yazzcollective.com
Website: www.yazzcollective.com
2. Personal Data We Collect
Depending on your interaction with us, we may collect and process the following categories of personal data:
a. Identity Information
• Name and surname
• Nationality
• Date of birth
• Passport or identity document details where legally required
b. Contact Information
• Email address
• Phone number
• Address
• Country of residence
c. Reservation and Stay Information
• Reservation details
• Check-in and check-out dates
• Number of guests
• Guest preferences
• Accommodation history
• Special requests
d. Payment and Transaction Information
• Billing details
• Payment status
• Transaction records
Payment card data may be processed securely through third-party payment providers and is not stored directly by us unless legally required.
e. Technical and Usage Information
• IP address
• Browser type
• Device information
• Website usage data
• Cookie and analytics data
For more information, please review our Cookie Policy.
f. Marketing and Communication Information
• Newsletter subscriptions
• Marketing preferences
• Communication history
• Survey or feedback responses
3. How We Collect Personal Data
We may collect personal data:
• directly from you,
• through reservation or contact forms,
• during bookings and guest registration,
• through website cookies and analytics tools,
• through communication channels such as email, phone, WhatsApp, or social media,
• through third-party booking platforms or travel partners,
• through legally authorized public authorities where required.
4. Purposes of Processing Personal Data
We process personal data for purposes including:
• managing reservations and guest services,
• responding to inquiries and requests,
• fulfilling contractual obligations,
• processing payments and invoices,
• providing customer support,
• improving our services and website,
• ensuring property and guest security,
• complying with legal obligations,
• carrying out marketing and promotional activities,
• analyzing website and service performance,
• preventing fraud and unauthorized activity,
• maintaining records required under applicable laws.
5. Legal Bases for Processing
Under GDPR, UK GDPR, and KVKK, we process personal data based on one or more of the following legal grounds:
• performance of a contract,
• compliance with legal obligations,
• legitimate interests pursued by the Company,
• protection of vital interests,
• establishment, exercise, or defense of legal claims,
• explicit consent where required by law.
Where consent is required, you may withdraw it at any time.
6. Sharing and Transfer of Personal Data
We may share personal data with:
• reservation and booking system providers,
• payment processors,
• IT and cloud service providers,
• marketing and analytics partners,
• legal, accounting, or professional advisors,
• governmental and regulatory authorities where legally required,
• business partners involved in providing requested services.
Some service providers may process data outside Türkiye, the European Economic Area (“EEA”), or your country of residence.
Where required, we implement appropriate safeguards including:
• standard contractual clauses,
• contractual confidentiality obligations,
• technical and organizational security measures,
• lawful international transfer mechanisms recognized under GDPR and KVKK.
7. Retention of Personal Data
We retain personal data only for as long as necessary for:
• the purposes described in this Privacy Policy,
• compliance with legal obligations,
• accounting and tax requirements,
• dispute resolution,
• legal claims and limitation periods.
Retention periods may vary depending on applicable legislation and operational requirements.
8. Data Security
We implement appropriate technical and organizational measures designed to protect personal data against:
• unauthorized access,
• loss,
• misuse,
• alteration,
• disclosure,
• or destruction.
These measures may include:
• secure servers,
• restricted access controls,
• encryption technologies,
• cybersecurity monitoring,
• internal confidentiality procedures.
While we take reasonable precautions, no internet transmission or electronic storage method can be guaranteed to be completely secure.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• ensure website functionality,
• analyze website usage,
• improve user experience,
• personalize content and advertising,
• support marketing activities.
For detailed information, please review our Cookie Policy.
10. Your Rights
Depending on applicable law and your jurisdiction, including GDPR and KVKK, you may have the right to:
• learn whether your personal data is processed,
• request information regarding processing activities,
• access your personal data,
• request correction of inaccurate or incomplete data,
• request deletion or anonymization of data,
• request restriction of processing,
• object to certain processing activities,
• withdraw consent,
• request portability of your data where applicable,
• request notification of corrections or deletions to third parties,
• object to decisions based solely on automated processing,
• seek compensation for unlawful processing where legally permitted.
You may also lodge a complaint with the relevant supervisory authority.
11. Exercising Your Rights
You may submit requests regarding your personal data by contacting us using the contact details below.
To protect personal data and prevent unauthorized disclosures, we may request identity verification before responding to requests.
We aim to respond within legally required periods, including:
• within thirty (30) days under KVKK,
• or within applicable GDPR response periods where relevant.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, booking engines, social media platforms, or external services.
We are not responsible for the privacy practices or content of third-party services and encourage you to review their respective privacy policies.
13. International Guests and Cross-Border Processing
As an international hospitality brand serving guests from multiple jurisdictions, personal data may be processed across different countries in connection with reservations, guest services, marketing, and operational support.
Where required by law, appropriate safeguards are implemented for international transfers.
14. Children’s Privacy
Our services are not directed to children without parental or legal guardian involvement.
We do not knowingly collect personal data from children in violation of applicable laws.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
• legal or regulatory changes,
• operational changes,
• technological developments,
• updates to our services or data processing practices.
Updated versions will be published on this page with a revised “Last Updated” date.
16. Contact Information
If you have questions regarding this Privacy Policy or your personal data, please contact:
Yazz Otelcilik Turizm İşletmeleri Ticaret A.Ş.
Address: Kayaköy Mah. Belen Caddesi, Turunç Pınarı No:139/B, Fethiye, Muğla, Türkiye
Phone: +90 530 277 9299
Email: info@yazzcollective.com
Website: www.yazzcollective.com
